Plans and supervises all activities of the Guest Relation section related to the welcoming of VIP guests such as ordering flowers, sending birthday cards, writing welcome letter or apologies, etc.. Coordinates the work of direct subordinates, including training, supervision and performance management in order to ensure clients’ satisfaction and adherence to service standards. Verifies all VIP’s rooms and suites prior to arrival of guests to ensure they are set up according to our standards, i.e. amenities are delivered to the rooms, flowers have been sent, and upon needs coordinates work to be done with Room Service, Housekeeping and /or Engineering Departments. During peak period, provides help and support to the Front Desk, Executive Floor and Concierge Desk with check-in, check out and handling guest requests.
Kempinski Hotel Ishtar Dead Sea lies gracefully in the Jordan Valley on the shores of the largest spa in the world and the lowest point on earth. The hotel opened its doors in May 2006 and has already been voted the best resort in Jordan, the masterpiece of Babylonian inspiration is built in local stone counting 114 rooms & suits with balcony, terrace or veranda all facing the Dead Sea.
Contact: Khalid Mohamadieh
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